Data Privacy Policy

SPINNER GmbH thanks you for visiting this website and for your interest in the products and services of the SPINNER brand. This document informs you in detail about which data SPINNER GmbH captures when you visit our website and how we protect and process this information.

Contents

  1. Controller and data protection officer
  2. Data capture in connection with the use of our website
  3. Contact and quotation requests using our form or by email
  4. Social Media
  5. Data capture when using our online shop
  6. Transfer of data to other parties
  7. Newsletters
  8. Use of cookies
  9. Capture and processing of utilization data
  10. Embedded YouTube videos
  11. Social plugins
  12. Google Analytics
  13. Google Ads
  14. Google Tag Manager
  15. LinkedIn Insight Tag
  16. Usercentrics Consent Management Platform
  17. Salesforce
  18. Map services
  19. Video surveillance at the SPINNER sites in Westerham, Munich and Lauenstein
  20. Safeguarding of your personal data
  21. Your rights

1. Controller and data protection officer

Controller in the sense of Art. 4, No. 7 of the General Data Protection Regulation (GDPR) of the European Union:

SPINNER GmbH,
represented by managing directors Katharina König and Torsten Smyk

Erzgiessereistrasse 33
80335 Munich, Germany
Phone:  +49 89 12601 0
Fax:      +49 89 12601 1292
Email:  

Data protection officer:

TÜV SÜD Akademie GmbH
Aslihan Kilic

2. Data capture during use of our website

2.1  Data capture

Every time that our website is called, our system―i.e. the webserver―automatically captures information on the computer or other device used to access it.

We collect the following information:

  • The browser type and version
  • The operating system running on the user’s device
  • The user’s Internet service provider
  • The user’s IP address
  • The date and time at which our website is accessed
  • The website, if any, from which the user has linked to our website

2.2 Purpose of processing

It is necessary for our system to temporarily save your IP address in order to deliver our website to your computer. For this to work, the IP address must remain stored for the duration of the session.

The information listed above is stored in log files to ensure that our website works as intended. In addition, these data allow us to improve the website and protect our IT systems (e.g. by detecting malicious attacks).

2.3  Legal basis

The legal basis for capturing and temporarily storing these data and log files is a weighing of legitimate interests as per Art. 6, Paragraph 1, (f) of the General Data Protection Regulation of the European Union (GDPR). Our legitimate interest is to make our website available..

2.4 Duration of data storage

The above-mentioned data are erased as soon as they are no longer required for the purposes for which they were captured. Data captured to enable you to access our website are deleted at the end of the current session.

3. Contact and quotation requests received via our form or email

3.1 Data capture

You may contact us by using our contact form or sending a message to the provided email address. In these cases, we store the personal data that you provide together with your question or request.

3.2  Purpose of data processing

These personal data are processed by us solely for the purpose of processing your message.

3.3  Legal basis for data processing

The legal basis for processing data that you communicate to us when submitting a question or request is a weighing of legitimate interests as per Art. 6, Paragraph 1 (f) of the GDPR (our legitimate interest is to communicate with external customers and other interested parties), the performance of a precontractual condition, or the fulfillment of a contract as per Art. 6, Paragraph 1 (b) of the GDPR.

3.4 Relaying of data to third countries

The SPINNER Group operates sales branches in various regions worldwide. In the case of requests received from outside the European Union, SPINNER reserves the right to relay your data to a regionally responsible sales branch that is geographically closer to you for processing your request or subsequent orders. Requests received from within the European Union are also processed inside the EU.

To the extent that data are relayed to third countries, this is done strictly in accordance with legal requirements, e.g.:

  • when there is a legitimate interest in locally processing your request or
  • when this is required in order to fulfill the contract.

Additional details on relaying data to third countries are provided in the sections on data capture and processing below.

3.5 Duration of data storage

The above-mentioned data are erased as soon as they are no longer required for fulfilling the purpose for which they have been captured. Regarding personal data that are sent to us by email or using the contact form, this is the case when processing of your request has been completed.

4. Social Media

4.1 Data capture

You can contact us using our contact form, the provided email address, or our social media pages. In the case of social media, we store the personal data that you send together with your request.

4.2 Purpose of data processing

These data are processed exclusively to facilitate the processing your request.

4.3 Legal basis for data processing

The legal basis for processing the data you send to use with your request is a weighing of legitimate interests as per Art. 6, Paragraph 1 (f) of the GDPR (our legitimate interest is to communicate with customers and interested parties) or the performance of a precontractual measure and/or fulfillment of a contract with you as per Art. 6, Paragraph 1 (b) of the GDPR.

4.4 Relaying of data to third countries

Please note that you use these platforms and their functions at your own risk. The company of SPINNER does not actively relay any data from requests in social media to recipients in third countries. We wish to point out, however, that when using social media your data may be processed outside the territory of the European Union. For obtaining detailed information on how the social media providers process data, section 4.5 below contains a list including contact information and links.

4.5 Duration of data storage

The above-mentioned data are erased as soon as they are no longer required for the purpose for which they have been captured. Regarding personal data that are sent to us by email or using the contact form, this is the case when processing of your request has been completed.

For information on other processing of your data by other providers via their platforms, please consult:

  • Facebook: (co-)responsibility for data processing in Europe:
    Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
    Data privacy policy (data guideline): https://www.facebook.com/about/privacy
  • Twitter: (co-)responsibility for data processing in Europe:
    Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland
    Data privacy policy : https://twitter.com/en/privacy
  • YouTube: (co-)responsibility for data processing in Europe:
    Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland Data privacy policy : https://policies.google.com/privacy
  • LinkedIn: (co-)responsibility for data processing in Europe:
    LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland
    Data privacy policy : https://www.linkedin.com/legal/privacy-policy
  • Xing: (co-)responsibility for data processing in Europe:
    XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany
    Data privacy policy : https://privacy.xing.com/en

5. Data capture during use of our online shop

5.1. Data capture

If you would like to use our online shop, you must register as a user. We capture and store user and company data (name, postal address, email address, payment data etc.) that you enter. We also combine certain information, such as prices and price lists applicable to use, payment terms, Incoterms® 2020 or other conditions, with your profile. In all cases, processing of your personal data explicitly takes place on a voluntary basis, i.e. with your consent.

5.2  Data transfer for payment processing

To enable payment for orders placed in our online shop, we use the products and services of CONCARDIS GMBH at Helfmann-Park 7, 65760 Eschborn, Germany (“Concardis”) and Sofort GmbH at Theresienhoehe 12, 80339 Munich, Germany (“Sofort”). If you use a credit card to pay in our online shop, Concardis receives payment data for processing your payment. If you pay by direct bank transfer in our online shop, Sofort receives payment data for processing your payment. More information is available in the data privacy policy of Concardis, which can be viewed at https://www.concardis.com/de-en/protecting-your-data, and in the data privacy policy of Sofort, which can be viewed at https://www.sofort.com/payment/wizard/getCmsContent/data_protection/EN/0/en.

For integrating the services of Concardis and Sofort in our online shop, we use the products and services of Computop Wirtschaftsinformatik GmbH, Schwarzenbergstrasse 4, 96050 Bamberg, Germany ("Computop"). We have concluded an order processing agreement with Computop for this purpose.

5.3 Purposes of data processing

We process the personal data captured by us via our online shop exclusively for the following purposes: for checking your profile (commercial customer, internal compliance, if relevant credit rating), for confirming and processing your order and payments, for delivering merchandise while meeting any applicable customs and export requirements, for providing services, for communicating with you, and possibly for analyzing the use of our online shop.

5.4 Legal basis for data processing

The legal basis for processing your personal data is a contract with you as per Art. 6, Paragraph 1 (b) of the GDPR and/or a weighing of legitimate interests as per Art. 6, Paragraph 1 (f) of the GDPR.

5.5 Duration of data storage

The above-mentioned data are erased as soon as they are no longer required for fulfilling the purpose for which they have been captured. Regarding data captured during registration in order to perform a contract or precontractual measures, this is the case when the data are no longer needed to perform the contract. After concluding a contract, it can also be necessary to store personal data of the other party for complying with contractual or legal obligations (e.g. the requirement to retain documents and information of relevance to taxation). We may store data relevant to invoices for up to 10 years.

6. Relaying of data

Personal data captured via this website are only transferred to third parties or contractors to the required extent. For example, we pass your address data to shipping and delivery companies in order for you to receive ordered merchandise.

6.1 Recipients and categories of recipients of personal data

The recipients of data are:

  • Government agencies that are legally entitled to receive data (such as social security bodies and tax authorities)
  • In-house departments involved in executing relevant business processes (e.g. accounting, invoicing and IT)
  • External contractors involved in the processing or use of personal data in accordance with Arts. 28 ff. of the GDPR
  • External contractors hired to perform certain business processes (e.g. shipping companies)
  • Companies affiliated with SPINNER (e.g. wholly owned subsidiaries)
  • SPINNER sales partners (e.g. distributors)

6.2 Legal basis for transferring data

Your personal data are transferred on the basis of your consent (Art. 6, Paragraph 1 (a) of the GDPR), either to fulfill a contract with you (Art. 6, Paragraph 1 (b) of the GDPR) or to comply with a legal obligation to which we are subject (Art. 6, Paragraph 1 (c) of the GDPR). Any processing of your data by a recipient at our request is based on an order processing agreement with that recipient.

7. Newsletter

We publish a newsletter to inform you about us and our offering.

In order to send you the newsletter, we need your email address. When subscribing to the newsletter, you must also give us permission to send it to you. The captured data will only be used to send the newsletter. The opening of emails and clicks made on links are captured in order to provide personalized advertising by email and via our social media channels, to display personalized content in our newsletters, on our own website, in our ProductFinder, or in our online shop, and to provide other services, communicate with you and/or possibly for analyzing the use of our website. The captured data are used only by us and by the recipients named in section 6.1 above.

The legal basis for data processing in this case is Art. 6, Paragraph 1 (a) of the GDPR (by your consent).

Our newsletter is sent via MailChimp. The plugins and functions of MailChimp are an offering of The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

If you subscribe to our newsletter, the data you provide are transferred to MailChimp and stored there.

MailChimp then sends you an email asking you to confirm your subscription (“double opt-in”). MailChimp uses the Google Analytics tool. You can find details on Google Analytics in section 12 of this document.

The data privacy policy of Rocket Science Group LLC can be viewed at http://mailchimp.com/legal/privacy/ .

If you subscribe to our newsletter, we also store your IP address and the date and time at which you subscribe. This is necessary in order to demonstrate that you have provided your consent, and since we are obliged under Art. 6, Paragraph 1 (c) of the GDPR to document your consent, we are also entitled to do so.

You may revoke at any time your consent for us to send you the newspaper, along with the associated capture and storage of data. You can do this using a link in the newsletters or by informing us via any of the contact channels given above.

8. Use of cookies

This website uses both temporary session cookies and permanent cookies. Cookies are small text files that your Internet browser stores locally on your computer. They allow us to recognize you if and when you return to our website. This saves you, for example, the trouble of having to register again and helps us recommend relevant products to you. Cookies are a prerequisite for using the shopping basket in our online shop. If you disable cookies in your browsers, you may not be able to fully take advantage of this website’s functionality.

We also use cookies to analyze use of our website and display relevant advertising to you. In this data privacy policy, we describe how to use your browser’s cookie settings. The following table provides general information on the various cookies used:

Name of cookie

Description

Category

Duration of storage/validity

Session cookie

A session cookie is used to facilitate use of the many services available on this website.

Required

Until end of session

Authentication/login

Sustains the login while you are visiting a page.

Required

Until end of session

Number of products in list

Remembers the number of products to be shown in list or tile views.

Convenience

12 months

Selected product list view

Remembers whether a customer has chosen the list or tile view.

Convenience

12 months

MyAccount panel cookie

Remembers the navigation settings at the lower left in the customer account section.

Convenience

Until end of session

FileDownload

Remembers PDF documents that have been downloaded.

 Statistics Set and then deleted within a few seconds of verification

_ga

Google Analytics cookie used to distinguish users

 Statistics  2 years

_gid

Google Analytics cookie used to distinguish users

 Statistics  24 hours

_gat

Used to throttle the Google Analytics request rate

 Statistics  1 minute

AMP_TOKEN

Contains a token that can be used to retrieve a client ID from the AMP client ID service. Other possible values indicate opt-out, inflight request, or an error retrieving a client ID from the AMP client ID service.

 Statistics  30 seconds to one year

gac<property-id>

Contains campaign-related information for the user. When Google Analytics and Google Ads accounts are linked, this cookie is read by Google Ads website conversion tags.

 Statistics 90 days

Usercentrics

For administering permissions to capture and process data and set cookies

Required 3 years

Newsletter window

Remembers when the newsletter window should stop displaying

Convenience Several years

uvc

AddToAny links for sharing content set a cookie for security reasons

Convenience 24 hours

LinkedIn

Measurement of the performance of ads and campaign

Marketing 90 days

test_cookie

Set by Google on a test basis for checking whether your browser allows cookies to be set. Does not contain any identification attributes.

Marketing 15 minutes

IDE

Contains a randomly generated user ID that enables Google to recognize the user across domains and display personalized advertising.

Marketing 1 year

gcl_au

Contains a randomly generated user ID.

Marketing 90 days

gcl_aw

This cookie is set when a user clicks an ad to go to the corresponding website. It contains information on which ad has been clicked in order to correlate any associated results, such as orders or contact requests, with the ad.

Marketing 90 days

UserMatchHistory

This cookie is used to synchronize the IDs of LinkedIn ads.

Marketing 30 days
AnalyticsSyncHistory This cookie is used to store the time of synchronization with the cookie “lms_analytics” for users in the designated countries. Marketing 30 days
li_oatml This cookie is used to identify LinkedIn members outside of LinkedIn for advertising and analysis purposes outside the designated countries and, for a limited time only, for advertising purposes in the designated countries. Marketing 30 days
lms_ads This cookie is used to identify LinkedIn members outside of LinkedIn in the designated countries for advertising purposes. Marketing 30 days
lms_analytics This cookie is used to identify LinkedIn members in the designated countries for analysis purposes. Marketing 30 days
li_fat_id This LinkedIn cookie is an indirect member identifier used for conversion tracking, retargeting and analytics. Marketing 30 days
li_sugr This cookie is used to identify probabilistic matches of a LinkedIn user's identity outside the designated countries. Marketing 90 days
U This cookie is a browser identifier for LinkedIn users outside the designated countries. Marketing 3 months
_guid This cookie designates LinkedIn members for advertising via Google Ads. Marketing 90 days
BizographicsOptOut This cookie is used to determine opt-out status for tracking by third parties. Marketing 10 years

Consent to cookies that are not required for technical reasons can be viewed and changed at any time online on the platform’s consent management platform (CMP).

 9. Capture and processing of utilization data

We capture data on use of this website for statistical purposes, for improving our service, for identifying and diagnosing problems with or misuse of our online offering or telecommunications services and systems, and for marketing purposes. What we actually do with this data is described in greater detail in the following sections.

10. Embedded YouTube videos

Videos stored at YouTube are embedded in our website. The provider of the YouTube service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland ("YouTube"). Among other things, YouTube uses cookies to maintain the integrity of video statistics and improve the usability of cookies. Videos stored at YouTube are embedded in our website in “extended data protection mode”. Cookies are only placed on your computer by YouTube if you play a video that is stored at YouTube and embedded in our website. The effect of “extended data protection mode” is that YouTube only saves cookies on your computer that contain no personally identifiable data. You can completely prevent the use of cookies by disabling them in your browser settings.

To the extent that personal data are processed by YouTube, this is done on the basis of a balancing of interests pursuant to Art. 6, Paragraph 1 (f) of the GDPR (with a legitimate interest in appropriately designing our website to meet needs) and/or on the basis of your consent in accordance with Art. 6, Paragraph 1 (a) of the GDPR.

More information on data protection and the use of cookies by YouTube is available in the data privacy policy of YouTube at https://policies.google.com/privacy?hl=en. You can also manage your cookie-related settings there.

11. Social plugins

Our website uses social plugins, i.e. plugins of social media of the provider AddToAny.

For better protection of your data when visiting our website, these plugins are not fully integrated. Instead, they are only inserted with the aid of HTML links (a so-called “Shariff solution”). This prevents a connection being made to the servers of a social media network when you open a page of our website. If you click on one of the buttons, a new window opens in your browser and calls a page of the other service provider’s website, on which you can then (possibly after entering your login data) click the “like” or “share” button, for example.

To the extent that personal data are processed in connection with the use of social plugins, this is done on the basis of a balancing of interests in accordance with Art. 6, Paragraph 1 (f) of the GDPR (with our legitimate interest in designing our website to meet needs).

For information on the purpose and scope of data capture and further processing and use of captured data by other providers on their websites and your rights and possibilities for safeguarding your privacy by changing settings, please consult the data privacy policies of AddToAny (https://www.addtoany.com/privacy) and the social media providers concerned:

12. Google Analytics

12.1 Data capture and its purpose

This website uses Google Analytics, a web analysis service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”: text files that are stored on your device and permit analysis of how you use the website. The information on the use of our services generated by these cookies is typically transmitted to and stored by Google on servers in the United States. If IP anonymization is enabled on this website, Google crops the IP addresses of users in countries that belong to the European Union or have signed the EEA Agreements. Only in special cases is a full IP address first sent to a Google server in the USA and then cropped. At our request, Google uses this information to evaluate your use of this website, compile reports on website activity, and provide us with other services related to use of this website and the Internet. The IP address sent by your browser is not mingled with any other data of Google’s. You can prevent cookies from being stored on your device by selecting appropriate browser settings; however, please be advised that if you do this you may not be able to fully take advantage of all of this website’s functions. You can also prevent cookie-generated data pertaining to your use of this website (including your IP address) from being captured and sent to Google for processing by downloading and installing the browser plugin available at this address: http://tools.google.com/dlpage/gaoptout?hl=en. It sets an opt-out cookie that suppresses capture of your data while visiting our website.

12.2  Opting out of Google Analytics

For detailed information on the conditions of use of and protection of data by Google Analytics, please go to https://marketingplatform.google.com/about/analytics/terms/us/ or https://policies.google.com/?hl=en&gl=de. On our website, the code “gat._anonymizeIp()” has been added to Google Analytics to ensure anonymized capture of IP addresses. Please note that if you object to the associated tracking, the opt-out cookie may not have the desired effect. One solution is to install an opt-out browser add-on that is available from Google here.

12.3  Legal basis

To the extent that personal data are processed in connection with the use of Google Analytics, this is done on the basis of a balancing of interests in accordance with Art. 6, Paragraph 1 (f) of the GDPR (with our legitimate interest in designing our website to meet needs).

13. Google Ads

13.1 Method and purpose of data capture

To measure the success of ads that we place with Google (“Google Ads”, formerly called “Google Adwords”), we use Google Conversion Tracking, an analysis service of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Ads places a “conversion cookie” on your computer if you reach our website via a Google ad. These cookies expire after 30 days and cannot be used to personally identify you. They merely register the fact that you have clicked on one of our ads and consequently been redirected to our website. This tells us the total number of users that have clicked on an ad of ours and been routed to our website. We do not receive any information that could be used to personally identify users.

The personal data that Google captures in this way are also stored and processed on servers in the United States. At this time the EU Commission has not yet passed a resolution according to which the United States generally provides an appropriate level of data protection. However, Google has committed itself to complying with the provisions of the EU-US Privacy Shield published by the U.S. Department of Trade and Industry on the processing of personal data from the member states of the EU. More information on this is available here: https://policies.google.com/privacy/frameworks?hl=en&gl=de . For more information on data protection at Google, see https://policies.google.com/privacy?gl=de&hl=en.

If you do not wish to participate in this tracking process, you can disable it at https://adssettings.google.com/authenticated. You can also disable cookies for conversion tracking by setting your browser to block cookies of the “googleadservices.com” domain.

13.2 Legal basis

The legal basis for processing your data is Art. 6, Paragraph 1(f) of the GDPR (a weighing of interests based on our legitimate interest in being able to measure and thus also improve the effectiveness of our online advertising).

14.Google Tag Manager

14.1 Method and purpose of data capture

Our website uses the Google Tag Manager of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The Google Tag Manager lets us centrally insert and manage short sequences of tracking code on our website.

The Google Tag Manager is software that allows us to efficiently manage and update short sections of code called “tags” or “markers” via a user interface without any extra programming work. They are used, for example, to track your activities on our website.

Google Tag Manager does not set any cookies or store any data itself. It is merely a mediating layer that links implemented tags and corresponding scripts. Data are passed to the target systems of implemented tags without being saved.

Google receives anonymized data from us. However, these data only deal with the use of our Tag Manager and do not include any user information saved with the aid the tags. The captured information lets us optimize processes.

14.2 Legal basis

To the extent that personal data are processed in connection with the use of Google Analytics, this is done on the basis of a balancing of interests in accordance with Art. 6, Paragraph 1 (f) of the GDPR (with our legitimate interest in designing our website to meet needs).

15. LinkedIn Insight Tag

15.1 Method and purpose of data capture

The so-called Insight Tag of the LinkedIn social network are used on our website. It is provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (in the following, “LinkedIn”). The LinkedIn Insight Tag is a short piece of JavaScript code that we have added to our website.

The LinkedIn Insight Tag makes it possible to capture data on visits to our website, including the URL, referring URL, IP address, device and browser attributes, a time stamp and page views. These data are encrypted, anonymized within seven days, and the anonymized data subsequently deleted within 90 days. LinkedIn does not share any data on specific users with us; instead, it provides summarized reports on the website target group as a whole and the performance of ads. LinkedIn also performs retargeting for website visitors, allowing us to use this information to display targeted advertising outside our website without identifying specific members. LinkedIn members can control the use of their personal data for advertising purposes in their account settings.

The LinkedIn Insight Tag is used for the purpose of compiling detailed campaign reports and generating information on visitors to our website to support our advertising and marketing activities. As a customer of LinkedIn’s marketing solution, we deploy the LinkedIn Insight Tag to trace conversions, retargeting visitors to our website, and capture additional information on LinkedIn members who view our ads.

For more detailed information on data capture (purpose, scope, further processing and use) and your rights and possibilities for changing settings, please consult the privacy policy of LinkedIn at https://www.linkedin.com/legal/privacy-policy.

15.2 Legal basis for data processing

The legal basis for processing these personal data is Art. 6, Paragraph 1 (f) of the GDPR, and we therefore have a legitimate interest doing so for the above-mentioned purposes.

15.3 Duration of storage

These data are encrypted, anonymized within seven days, and the anonymized data subsequently deleted within 90 days.

16. Usercentrics Consent Management Platform

16.1 Data capture

We are obliged to obtain each website visitor’s consent for setting cookies that are not required for technical reasons. To do this, we make use of a so-called cookie consent tool from the company of Usercentrics.

When you visit our website, a cookie banner is displayed in which you may make checkmarks to consent to cookies or cookie-based applications. No cookies requiring consent are set on your device unless you consent to them.

So that a consent or revocation of consent can be unambiguously associated with a given user, the following information is recorded and relayed to Usercentrics for storage:

  • Device information
  • Browser information
  • An anonymized IP address
  • Opt-in and opt-out data
  • Date and time of the visit to our website

    16.2 Purpose and relay to additional recipients

    The purpose of this processing is to obtain the user’s effective consent for cookies and cookie-based applications for which such consent is required. We use the tool of Usercentrics GmbH, Senlinger Strasse 7, 80331 Munich, Germany for this. Usercentrics is active for us as a contract processor, and we have concluded a formal agreement with Usercentrics in which it pledges to treat your data confidentially. To read the data privacy policy of Usercentrics, click on this link: https://usercentrics.com/privacy-policy/ No data of yours are provided to any other recipients or sent to any third countries or international organizations.

    16.3 Legal basis

    To the extent that cookies are set for technically required data processing for operating our website, this is done on the basis of our legitimate interest in designing our website to meet needs. Any processing of your personal data in connection with providing or revoking your consent takes place on the basis of a legal obligation as per Art. 6, Paragraph 1, Point (c) of the GDPR.

    16.4Duration of storage

    Consent-related data (on both consent and revocation of consent) are stored for three years.

    17. Salesforce

    17.1 Data capture and purpose

    We use the CRM platform of the provider http://salesforce.com Germany GmbH at Erika-Mann-Strasse 31, 80636 Munich, Germany. The data processing is required to manage inquiries from interested parties who contact us and to provide customer service according to their needs. Salesforce processes data for us on the basis of an agreement concluded between us and is therefore obliged to treat your data confidentially.

    For more information, see Salesforce's privacy policy: https://www.salesforce.com/company/privacy/.

    17.2 Legal basis

    To the extent that personal data are processed in connection with their use by Salesforce, this is done on the basis of a balancing of interests in accordance with Art. 6, Paragraph 1 (f) of the GDPR (with our legitimate interest in processing requests from interested parties and meeting customers’ needs).

    17.3 Duration of storage of personal data

    The above-mentioned data are erased as soon as they are no longer required for the purpose for which they were captured. With regard to data captured during the steps preliminary to concluding a contract carrying out precontractual actions, this is the case when the data concerned are no longer needed to fulfill the contract. Also after concluding a contract, it can be necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations (e.g. the requirement to retain documents and information of relevance to taxation). We may store data relevant to invoices for up to 10 years.

    18. Map services

    18.1 Data capture and purpose

    This website uses Google Maps: a map service that visually depicts geographical information. Google Maps is a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Maps collects, processes or uses personal data according to its own criteria, and SPINNER GmbH therefore accepts no responsibility for the capture, processing or use of data by Google Maps. Please refer to the terms of use of Google Maps at https://www.google.com/intl/en/help/terms_maps/ and the data privacy policy of Google Maps (Google) at https://policies.google.com/privacy?hl=en. SPINNER GmbH does not receive any data from Google Maps or data that may arise from the use of Google Maps.

    18.2 Legal basis

    To the extent that personal data are processed by SPINNER in connection with the use of Google Maps or relayed to Google, this is done on the basis of a balancing of interests in accordance with Art. 6, Paragraph 1 (f) of the GDPR (with our legitimate interest in designing our website to meet needs) and/or on the basis of your consent in accordance with Art. 6, Paragraph 1 (a) of the GDPR.

    19.Video surveillance at the SPINNER sites in Westerham, Munich and Lauenstein

    Some parts of our company’s facilities are continuously monitored by video cameras. The monitored areas are clearly designated by unambiguous signs.

    19.1 Purposes for which your personal data are processed and the legal basis for this processing

    “Personal data” refers to all information relating to an identified or identifiable natural person. In order to carry out video surveillance, we process personal data of yours for the purposes named in the following on the indicated legal grounds: Exercising legitimate interests for the following purposes: to protect property, defend domiciliary rights, ensure plant security, clarifying cases of theft and incidents relevant to security, using and use recordings as evidence in judicial and extrajudicial proceedings.

    The legal basis for video surveillance is Art. 6, Paragraph 1 (f) of the GDPR in conjunction with Section 4, Paragraph 1, Nos. 2 and 3 of the German Federal Data Protection Act.

    The monitored areas are clearly designated by unambiguous signs. No automated decision-making with profiling takes place on the basis of your personal data.

    19.2 Categories of recipients of personal data

    We do not provide or grant access to your personal data to any external parties unless this is necessary to fulfill the purposes for which your personal data are processed or we have contracted other parties to perform certain tasks or provide certain services that require access to these personal data or, at leastas a minimum, if the possibility that they may require such access cannot be ruled out. Currently the external recipients of personal data are the following (at the Westerham site): Bayern Corporate Services GmbH, Arnulfstrasse 50, 80335 Munich, Germany.

    In addition, your personal data are communicated to government offices or authorities to the extent that we are required to provide such information by law, by order of a government authority, or by a court decision in order to investigate criminal acts perpetrated against us. In such a case, the legal basis for processing your personal data is the prosecution of criminal acts in the sense of Section 4, Paragraph 3 of the German Federal Data Protection Act.

    19.3 Relaying data to recipients in third countries or to an international organization

    Your personal data will not be relayed to any recipients in third countries or any international organizations.

    19.4 Duration of storage of personal data

    Your personal data will only be stored for as long as they are required for purposes for which they were captured. Depending on the site, this can be up to 120 hours. Your personal data will only be kept stored for longer than that if we are required to do so by law, by order of an authority, or by a court decision in order to investigate criminal acts. In such a case, the legal basis for processing your personal data is the prosecution of criminal acts pursuant to Section 4, Paragraph 3 of the German Federal Data Protection Act.

    20. Protection of your personal data

    SPINNER GmbH protects your personal data from unauthorized access, use or publication. For this purpose, SPINNER GmbH takes appropriate technical precautions based on the current state of the art in technology. If you need to enter account or credit card information in order to make payment, this is stored exclusively with the contracted PCI-DSS-certified payment service provider and not with us. However, SPINNER GmbH calls your attention to the fact that data transmission over the Internet (e.g. when communicating by email) may suffer from security issues. It is therefore not possible to guarantee that all of your personal data will be absolutely safe from unauthorized access by third parties.

    Apart from this, we strongly advise you to also protect yourself, for example by keeping your passwords secret.

    21. Your rights

    As a “data subject” in the sense of the GDPR, you have the following rights:

    • Right of access as per Art. 15 of the GDPR:You have the right to obtain from the controller confirmation as to whether or not personal data concerning you are being processed and, if this is the case, access to the personal data and other information concerning them. 
    • Right to rectification as per Art. 16 of the GDPR:You have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning you. 
    • Right to erasure as per Art. 17 of the GDPR: You have the right to obtain from the controller the erasure of personal data concerning you without undue delay.
    • Right to restriction of processing as per Art. 18 of the GDPR: You have the right to obtain from the controller the restriction of processing of personal data concerning you. 
    • Right to access as per Art. 20 of the GDPR: You have the right to receive from the controller the personal data concerning you that have been processed via our website in a structured, commonly used and machine-readable format.
    • Right to withdrawal as per Art. 7, Paragraph 3 of the GDPR: You have the right to non-retroactively withdraw, at any time and free of charge, the consent you that have given under Art. 6, Paragraph 1 (a) of the GDPR to process personal data of yours that have been obtained via our website. This will not retroactively affect the lawfulness of any processing of your personal data that has taken place with your consent prior to exercising your right of withdrawal.
    • Right to object as per 21 of the GDPR: If data are processed on the basis of Art. 6, Paragraph 1 (e) or (f) of the GDPR, you have the right to object at any time against the processing of your personal data for reasons arising from your particular situation.

    Exercising your rights to erasure, restriction of processing, objection or withdrawal can prevent you from fully taking advantage of our website.

    You can directly exercise any of your above-mentioned rights as a data subject by writing a letter to SPINNER GmbH, Erzgiessereistrasse 33, 80335 Munich, Germany or sending an email to . We will then immediately confirm in writing that you have done so and comply with your wishes. It is not sufficient to notify us by phone.

    • The right to lodge a complaint with a supervisory authority in accordance with Art. 77 of the GDPR: if you as an affected individual consider that the processing of personal data relating to you via our website violates the GDPR, you have the right to lodge a complaint with the responsible supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

    Responsible supervisory authority in Bavaria: Bayerisches Landesamt für Datenschutzaufsicht, Promenade 27, 91522 Ansbach, Germany, phone: +49 (0) 981 18 00 93-0, fax: +49 (0) 981 18 00 93-800, email: poststelle(at)lda.bayern(dot)de.

    Please note that these rights only apply if certain other legal prerequisites are met.

    This data protection information reflects the situation as of November 2021.